Getting Started

Fees & Services

Initial Consultation (15 minute): Free

Intake session (up to 60 minutes):  $250. 

Individual therapy session (53 minutes): $250

Deep Dive Single Session Therapy (120 minutes): $400

Longer sessions may be available for specific instances and can be discussed on an as needed basis.

Shauna Pollard, LLC  is not in network with any insurance companies*. Payment is due at or before the time of a session. 

Some clients have out-of-network benefits that provide reimbursement for a portion of the cost of each session. I can provide a monthly “superbill” that you can submit to your insurance for reimbursement.

FSAs and HSAs can be used to cover the costs of services if a mental health diagnosis is being used and the service qualifies as medical care (rather than just general improvement of mental health).

*Insurance directories can take a while to reflect changes, so you may still see Dr. Pollard associated with insurances through the previous organization that she worked with. As of November 2021, she does not accept insurance. 

The rate for each full session is $250. Treatment can range from 3 months or less (13 weeks), up to a period of 6 months (26 weeks), 9 months (39 weeks), or 12 months (50 weeks).

Determining length of time in treatment is often a collaborative decision that depends on many factors. Estimating potential treatment costs can be done by multiplying the session fee by the number of weeks that could be spent in treatment.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are uninsured or insured, but not using in-network or out-of-network coverage, of their right to receive a “Good Faith Estimate” of expected charges.

See this link to read the notice of your right to a Good Faith Estimate. 

You have the right to receive a “Good Faith Estimate” explaining how much your treatment will cost.

You can receive this estimate both orally and in writing, upon request or at the time of scheduling your first appointment.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 
  • Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit or call 1-800-985-3059.

The length of time in therapy can vary widely depending on a number of factors. Clients who like a more structured and shorter-term approach typically benefit from Unified Protocol, a CBT based intervention.

No, you will not receive a mental health diagnosis if you do not meet the criteria for one.

Many people benefit from therapy without having a mental health diagnosis.

However, depending on the specific issue that therapy is addressing you may receive a diagnosis that will be listed in your treatment record.

Clients who use out-of-network benefits from their insurance company are required to have a mental health diagnosis and this diagnosis will be submitted to your insurance company along with your receipt for services rendered.

Great question! Please see the Online Therapy page for more details about the process.