Initial Consultation (15 minute): Complimentary

Individual therapy session (53 minutes): $250  

Deep Dive therapy session (2 hrs): $500

6 hour Therapy Intensive sessions (can be split over 2 days): $1,650-2,100

Concierge House Calls or In-Office Availability can be requested for Therapy Intensives: Inquire for custom quote

Weekend and evening availability is a possibility. Inquire for custom quote

Research has shown that when people come to therapy every week, they tend to feel better faster and are happier with their therapy. This means you’re likely to see improvements sooner & that starting off weekly can save you time and money in the long run. Many clients also prefer the consistent structure, accountability, and routine that comes with weekly sessions.

My process involves committing to therapy weekly for the first at least the first three months to build a strong foundation.

These initial months are my opportunity to get to know and understand you at a deep level. Some of this is done with questionnaires and screeners, but often it will happen by creating space for you to explore the motivations for behaviors that are not working for you, acquire new skills for dealing with stressful events, and to allow you to experiment with new ways of showing up for yourself.

Looking for a faster start? If you prefer to bypass the initial 3-month weekly requirement and move straight into deeper and more targeted healing work, I offer 6-Hour Therapy Intensives that can be completed in one to two days.

Attendance Policy for Weekly Clients: Clients are required to commit to a minimum of 4 hours per month for therapy for the first 3 months. The investment required is $250 per session, for a total $1,000 per month for the initial 3 months. These hours can be utilized flexibly, either one hour each week or allocated for longer Deep Work intensive sessions lasting 2, 3, or 4 hours. After the initial three months, you can adjust the frequency of sessions as needed.

If you are looking for a targeted intervention without a weekly commitment, standalone 120+ minutes sessions are available for those with specific, time-sensitive goals and a need for high flexibility.

Cancellation Policy: All clients on the 4 hours per month plan select a monthly commitment plan prior to the start of the month and sessions for the month are scheduled in advance. You will be billed during the week of your scheduled session. Pending space/availability on Dr. P’s schedule, you can reschedule for another time that works for you if you need to reschedule. If there is not a time that fits both schedules, you are responsible for the fee and the monthly commitment that you made to attend the agreed upon hours of therapy.

For 2 hr Deep Work and longer Intensive Sessions (no monthly commitment), payment is due in full at the time of booking and is non-refundable, with a one-time rescheduling option within same month provided for emergencies.

Shauna Pollard, LLC  does NOT accept insurance as a form of payment for sessions. Payment is due at or before the time of a session. 

Some clients have out-of-network benefits that provide reimbursement for a portion of the cost of each session. I can provide a monthly “superbill” that you can submit to your insurance for reimbursement.

FSAs and HSAs can be used to cover the costs of services if a mental health diagnosis is being used and the service qualifies as medical care (rather than just general improvement of mental health).

*Insurance directories can take a while to reflect changes, so you may still see Dr. Pollard associated with insurances through the previous organization that she worked with. As of November 2021, she is not in-network with any insurances. 

Determining length of time in treatment is often a collaborative decision that depends on many factors. Estimating potential treatment costs can be done by multiplying the session fee by the number of weeks that could be spent in treatment.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are uninsured or insured, but not using in-network or out-of-network coverage, of their right to receive a “Good Faith Estimate” of expected charges.

See this link to read the notice of your right to a Good Faith Estimate. 

You have the right to receive a “Good Faith Estimate” explaining how much your treatment will cost.

You can receive this estimate both orally and in writing, upon request or at the time of scheduling your first appointment.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 
• Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit  www.cms.gov/nosurprises or call 1-800-985-3059.

The length of therapy depends on the complexity of your goals, the financial and time resources you have currently available and which path you choose. I offer three ways to achieve results based on how quickly you want to move:

• The Accelerated Path (1–2 Days): If you want to bypass months of weekly appointments, a 6-Hour Therapy Intensive allows us to do deep, concentrated work in a very short window. This is ideal for accelerated resolution of a specific challenge.

• The Foundational Path (3–6 Months): For weekly therapy, I require an initial 12-session weekly commitment. This builds the necessary momentum to see improvements sooner. Most clients see significant shifts within 3 to 6 months and may continue this work if interested for a year or longer.

• The Targeted Path (As Needed): If you have a specific, high-priority goal, Standalone 120+ minute sessions are available to address a single issue without a long-term weekly commitment.

No, you will not receive a mental health diagnosis if you do not meet the criteria for one.

Many people benefit from therapy without having a mental health diagnosis.

However, depending on the specific issue that therapy is addressing you may receive a diagnosis that will be listed in your treatment record.

Clients who use out-of-network benefits from their insurance company or FSA/HSA benefits are required to have a mental health diagnosis and this diagnosis will be included in any paperwork submitted for reimbursement.

Great question! Please see the Online Therapy page for more details about the process.