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Getting Started

Fees & Services

Initial Consultation (15 minute): Free

Intake session (up to 60 minutes):  $250. 

Individual therapy session (53 minutes): $250

Deep Dive Single Session Therapy (120 minutes): Email for more information.

Longer sessions may be available for specific instances and can be discussed on an as needed basis.

Research has shown that when people come to therapy every week, they tend to feel better faster and are happier with their therapy. This means you’re likely to see improvements sooner & that starting off weekly can save you time and money in the long run. Many clients also prefer the consistent structure, accountability, and routine that comes with weekly sessions.

My process involves committing to therapy weekly for the first at least the first three months to build a strong foundation.

These initial months are my opportunity to get to know and understand you at a deep level. Some of this is done with questionnaires and screeners, but often it will happen by creating space for you to explore the motivations for behaviors that are not working for you, acquire new skills for dealing with stressful events, and to allow you to experiment with new ways of showing up for yourself.

Attendance Policy: Clients are required to commit to a minimum of 4 hours per month for therapy for the first 3 months. The investment required is $250 per session, for a total $1,000 per month for the initial 3 months. These hours can be utilized flexibly, either one hour each week or allocated for longer Deep Work intensive sessions lasting 2, 3, or 4 hours. After the initial three months, you can adjust the frequency of sessions as needed.

Cancellation Policy: You will be billed the full fee of the session for cancellations that occur less than 48 business hours from your scheduled appt. You will be billed on the day of your scheduled session. Pending space/availability on Dr. P’s schedule, you can reschedule for another time that works for you. If there is not a time that fits both schedules, you are responsible for the fee and the monthly commitment that you made to attend the agreed upon hours of therapy.

Shauna Pollard, LLC  does NOT accept insurance as a form of payment for sessions. Payment is due at or before the time of a session. 

Some clients have out-of-network benefits that provide reimbursement for a portion of the cost of each session. I can provide a monthly “superbill” that you can submit to your insurance for reimbursement.

FSAs and HSAs can be used to cover the costs of services if a mental health diagnosis is being used and the service qualifies as medical care (rather than just general improvement of mental health).

*Insurance directories can take a while to reflect changes, so you may still see Dr. Pollard associated with insurances through the previous organization that she worked with. As of November 2021, she does not accept insurance. 

The rate for each full session is $250. Treatment can range from 3 months or less (13 weeks), up to a period of 6 months (26 weeks), 9 months (39 weeks), or 12 months (50 weeks).

Determining length of time in treatment is often a collaborative decision that depends on many factors. Estimating potential treatment costs can be done by multiplying the session fee by the number of weeks that could be spent in treatment.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are uninsured or insured, but not using in-network or out-of-network coverage, of their right to receive a “Good Faith Estimate” of expected charges.

See this link to read the notice of your right to a Good Faith Estimate. 

You have the right to receive a “Good Faith Estimate” explaining how much your treatment will cost.

You can receive this estimate both orally and in writing, upon request or at the time of scheduling your first appointment.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 
  • Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit or call 1-800-985-3059.

Generally, I require clients to attend weekly for the first 12 sessions to build momentum and achieve maximum results. Monthly or biweekly sessions are not typically how I approach the beginning of treatment for new clients who are wishing to tackle longstanding issues and concerns. The length of time in therapy can vary widely depending on a number of factors. Clients who like a more structured and shorter-term approach (6-9 months) typically benefit from Unified Protocol, a CBT based intervention.

No, you will not receive a mental health diagnosis if you do not meet the criteria for one.

Many people benefit from therapy without having a mental health diagnosis.

However, depending on the specific issue that therapy is addressing you may receive a diagnosis that will be listed in your treatment record.

Clients who use out-of-network benefits from their insurance company are required to have a mental health diagnosis and this diagnosis will be submitted to your insurance company along with your receipt for services rendered.

Great question! Please see the Online Therapy page for more details about the process.